Chem-Dry was recommend to me by my family. I was so impressed with there outcome. Chem-Dry was the company for me. I'll be recommending them to my friends and family. Jeff did a wonderful job of explaining the process, no hard sale of adding on other options.
Jeff was our master upholstery cleaner. He was very professional. He called us when he was on his way. When he arrived, he went through the process and the quoted price. He then proceeded to go to work and remove some stubborn stains on a chair. Our main concern was a couple of winged back chairs that our kitten had decided was a tree. Jeff did a thorough cleaning of those chairs.
I had Chem-Dry of Bellingham clean my carpet, and they did a great job. I so appreciated that they showed up on time, cleaned the rooms quickly, and left our carpets clean and fresh. I will definitely use them again.
The following is a response I sent to an owner of a fabric/upholstery store who recommended your business. He (Joseph) came prepared to clean the sofa and the seats of my six dining room chairs. I expressed some concern about the fabric on the sofa which he admitted, I had taken good care of over the years and the quality of the (foam) seats and back cushions were still in exceptional condition.. After some discussion, I decided to just do the chairs. However, the minimum charge for their service was $162.00 - more than what the actual per/chair cost would be. Again, I hesitated. He then said something that was very impressive to me. He said, — Sometimes the best thing to do was not to do anything. His suggestion: He sold me a container of Chem-Dry Spot Remover, gave me two cleaning cloths and instructions on how to clean the seats on my chairs. I know you asked me to let you know what my experience was with this company and while he did not actually clean my furniture, his honesty and helpfulness, for me anyway, is a good recommendation. The shop owner responded - knowing their level of professionalism and honesty, I will definitely recommend them again.